Our Commitment
BlindMeet believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellation Policy
- Immediate Cancellations: Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Perishable Items: BlindMeet does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- Damaged or Defective Items: In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within only same day of receipt of the products.
- Product Discrepancies: In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within only same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- Warranty Items: In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Refund Policy
In case of any refunds approved by BlindMeet, it'll take 3-5 days for the refund to be processed to the end customer.
Important: All refund requests are subject to verification and approval. Please ensure you contact our customer service team within the specified timeframe for prompt resolution.
Contact Customer Service
For any cancellation or refund requests, please contact our customer service team:
Email: support@blindmeet.chat
Phone: 8882942487