1. Introduction
Welcome to BlindMeet. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp bot service.
Your Privacy Matters: BlindMeet is designed with privacy at its core. We collect minimal data necessary to provide our anonymous chat service and never share your personal information with third parties.
2. Information We Collect
2.1 Information You Provide
- WhatsApp Phone Number: Required to identify and communicate with you through the bot
- Gender Information: Collected during registration for premium matching features (optional)
- Messages: Chat messages are temporarily stored to facilitate anonymous conversations
- Payment Information: Transaction details for premium subscriptions (processed securely through UPI)
2.2 Automatically Collected Information
- Usage Data: Connection times, command usage, and chat duration for service optimization
- Device Information: WhatsApp metadata provided by WhatsApp Cloud API
- Error Logs: Technical information for debugging and improving service quality
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Facilitate anonymous chat matching and message forwarding
- Premium Features: Enable gender-specific matching for premium subscribers
- Safety & Moderation: Process reports and prevent abuse of the service
- Service Improvement: Analyze usage patterns to enhance user experience
- Communication: Send service-related notifications and updates
- Payment Processing: Manage premium subscriptions and verify transactions
4. Data Storage and Security
4.1 Data Storage
Your data is securely stored in Google Firebase Firestore, a enterprise-grade cloud database service with robust security measures.
4.2 Data Retention
- Chat Messages: Deleted immediately after delivery or when chat ends
- User Profile: Retained while your account is active
- Transaction Records: Kept for 12 months for accounting purposes
- Report Data: Retained for moderation and safety purposes
4.3 Security Measures
- End-to-end message forwarding without permanent storage
- Encrypted database connections and secure API communications
- Regular security audits and monitoring
- Access controls and authentication mechanisms
- Automated data cleanup and memory optimization
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share specific information
- Legal Requirements: If required by law, court order, or government regulations
- Safety Concerns: To prevent illegal activities, fraud, or threats to safety
- Service Providers: With trusted partners who assist in service operations (Firebase, WhatsApp Cloud API)
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Correction: Update or correct your information
- Deletion: Request deletion of your account and associated data
- Opt-Out: Stop using the service at any time by blocking the bot
- Data Portability: Receive your data in a structured format
7. Children's Privacy
BlindMeet is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.
8. Anonymous Chat Privacy
Anonymity Guarantee: Your chat partner never receives your phone number or personal information. All conversations are completely anonymous, and messages are forwarded without revealing sender identity.
9. Third-Party Services
Our service integrates with the following third-party platforms:
- WhatsApp Cloud API: For message delivery (subject to Meta's privacy policy)
- Google Firebase: For secure data storage (subject to Google's privacy policy)
- Payment Gateways: For premium subscription processing
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes through the bot or by updating the "Last Updated" date.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
13. Consent
By using BlindMeet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.